Privacy Policy
Last updated: January 1, 2024
Introduction
Welcome to Charlie Mellinger's official website. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, purchase merchandise, or interact with our services.
Information We Collect
Personal Information
- Name and email address (when you sign up for our newsletter)
- Shipping and billing information (when you make a purchase)
- Payment information (processed securely by Square when you purchase merchandise)
- Communication preferences
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referral source
- Performance metrics (Core Web Vitals)
How We Use Your Information
- Process and fulfill merchandise orders
- Send newsletters and tour announcements (with your consent)
- Improve website performance and user experience
- Respond to customer inquiries and support requests
- Comply with legal obligations
- Analyze website usage to improve our services
- Prevent fraud and ensure security
Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through our cookie consent banner.
Types of Cookies We Use
- Necessary: Essential for website functionality
- Analytics: Help us understand how you use our site (Google Analytics 4)
- Marketing: Used to show relevant content and measure campaign effectiveness
- Preferences: Remember your settings and choices
Third-Party Services
We work with trusted third-party services to provide our website functionality:
- Square: Merchandise store and payment processing
- Neon & Vercel Blob: Database and content storage
- Google Analytics: Website analytics (anonymized)
- Vercel: Website hosting and performance
These services have their own privacy policies and data practices. We recommend reviewing their policies for more information.
Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure password hashing and authentication
- Regular security audits and updates
- Limited access to personal information
- PCI DSS compliant payment processing
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Objection: Opt-out of marketing communications
- Restriction: Limit how we use your data
To exercise any of these rights, please contact us at privacy@charliemellinger.com
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@charliemellinger.com
Address: Arkansas, United States
Legal Compliance
This privacy policy is designed to comply with:
- General Data Protection Regulation (GDPR) for EU residents
- California Consumer Privacy Act (CCPA) for California residents
- Children's Online Privacy Protection Act (COPPA)
- Other applicable data protection laws